The special room rates offered by the hotel are exclusively for Infurnity attendees. To ensure the rights of attendees, registration must be completed before being eligible for room reservations.

We only accept credit cards and Paypal for overseas attendees. If you don’t have one, please find your family and friends or Taiwan locals to help you pay.

Of course yes! Just bring your friendly attitude, remember to follow our rules and have fun!

We welcome attendees of all ages! Since our event across several days, be sure to follow applicable laws regarding minors.

If you’re planning on bringing along a child under 12 years old, please contact us via email for further arrangements

You may upgrade your membership through the registration system before 9/10. Please note that there will be an additional 3% fee, and once upgraded, you cannot lower your membership level again.

You are right! The list of thank-you credits will still be sorted according to the amount of donations given. The staff team is deeply grateful to all supporters who are willing to donate, and all funds will be used for the operation of Infurnity.

To avoid disputes and issues, specific rewards cannot be transferred individually except for the hotel room.

Before 9/10, you may make changes to your badge name or T-shirt size through the registration system. After this deadline, no changes can be made.

Please email infurnity@gmail.com before 9/10, using the same email address you used for registration.
Include your original add-on details and the changes you’d like to make.
If a refund or additional payment is needed, our staff will assist you accordingly.

Please email Infurnity at infurnity@gmail.com using the same email address you used for registration.
Include both your original information and the updated details in the message. Our staff will assist you with the changes.

If you only want to attend a single day of the con, or if you are not sure if you can attend the entire three-day event, we recommend choosing on-site registration to attend for only one day. Please note that on-site registration only offers general attendee membership, and cannot be upgraded to sponsor or higher levels.

Of course you can! Please sign up during October, then you may pick up your badge and pay on-site. 

Please check your payment information and balance, and then try again. If you have any payment problems, please contact us at any time.

Please email infurnity@gmail.com before 9/10. No refunds will be issued after this date.

Use the same email address you used for registration and include your registration number and legal name for verification.

• If you paid by credit card or Paypal, the refund will be processed back to your card / Paypal account.

• If you paid by cash or ATM transfer, please provide your bank account information for the refund.

Yes, please email us for the shipping progress.

Please understand that due to the fact that our resources are very limited (such as manpower, packaging, and everything paid prior to the con etc.), we won’t be able to refund you the registration fees.

Certainly! Just be sure to confirm with us before the con.

Use the email address you registered with to send an email to the official Infurnity email, providing both the registration number and legal name of yourself and your friend who will be picking up your gifts pack. We’ll confirm with you and note down the request.

In order for us to provide you a better service, please make sure to have your friend on your behalf inform the ConOps to pick up your gifts pack.
For your friend helping you out – because our reg staff may be busy with several things going on, feel free to proactively inquire about your pre-confirmed gifts pack pickup request.

Please contact us as soon as possible.

Since refunds are no longer available, you’re still entitled to receive the con items/sponsor gifts included with your registration. You may choose to have them mailed to you or picked up by a friend attending Infurnity.

If you wish to transfer your registration to someone who hasn’t signed up, please note that the process is more complex. You must email infurnity@gmail.com no later than two weeks before the con to arrange the transfer.