Room Booking Process

• • The hotel provides 3 booking methods: Online (close), Phone (put in waiting list) and Email (put in waiting list).
    
  • Online booking website: (close)
    ► Only accept credit card.
    ► Please apply via desktop computer. For detailed booking process, please refer to:
    EN ver. https://help.infurnity.com/kb/hotelbooking/
    JP ver. https://help.infurnity.com/kb/hotelbooking-jp/
    ► Please specify your extra requests in the remark section, e.g.: Purchase extra dinner buffet coupon, change the dinner coupon to lunch coupon, shuttle service.
    ► You will receive a confirmation email from the booking system after you finish the booking process.

• • Phone booking number: 02-2805-9958 # 8116 , 8117, 8112, 8172
    ► Service hours: 10:00~18:00, MON – FRI.
    ► English service is available.
    ► You will receive a confirmation email from the hotel after you finished the booking process.
    

• • Email booking address: [email protected]
    ► Please write the email with the format below and send to the address above. You will receive a confirmation email from the hotel within 3 work days.
    ► If the hotel rooms are fully booked, the hotel will notify the applicants accordingly.
    

◎姓名(Name)
◎電話(Phone)

◎入住日期(Arrived date)
◎退房日期(Departure date)

◎房型(Room type)
◎人數(Number of guest)

◎自助餐訂餐(Meal)：是/否(Yes/No)；
午餐/晚餐(Lunch/Dinner)；
用餐日期(Date)

◎備註(Request)

• Each applicant could only book for one room.
  
• Please prepay 30% deposit of the room price within 7 days after booking. If the payment is not made according to the hotel reservation deposit policy, the hotel reserves the right to cancel the room reservation without prior notice.
  
• If all the rooms were fully booked, applicants will be put in to the waiting list. The hotel will notify those who are in the list should any room reservation were cancelled.
  
• If you didn’t receive hotel’s email after sending your booking request within one weeks, please contact with Infurnity team, we will help you to check your booking status.
  
• If you’d like to upgrade your room to suite, please follow the regular booking procedures to reserve a hotel room, then see the suite upgrade raffle process below to apply.
  
• This offer is for Infurnity attendees and only applicable to those who register for Infurnity furry convention. Any other third-party booking methods are not eligible for this offer.
  

ROOM POLICIES

• Special Offer Price Promotion period ：2020/10/26~2020/11/06
• Only credit card is accepted.
• Please prepay 30% deposit of the room price within 7 days of booking. The remaining amount should be settled on the day of check-in.
• The Twin room with one large bed is also available for reservation in limited numbers. Please note your preference in the remark column when booking the twin room.
• For available room types, please email to the hotel before booking.
• Check-­in any time after 15:00; check-­out by 11:00.
• Room guests are free to use the facilities in the hotel such as sauna, hot spring pool, fitness center, Lih SPA, outdoor swimming pool, wi-fi and parking.
• A hotel shuttle bus service is available to attendees who reserved a room. For more information, please read the guide on the hotel info page.
• Any additional charges (for additional beds, room meal services, phone bills, etc.) incurring during the stay in the hotel should be paid during check-out.
• Guests should pay attention to and abide by the hotel regulations when using the facilities. If any damage (intentionally or through negligence) is done to the hotel facilities, all parties involved are jointly liable for the damages.
• Reservation Cancellation and Adjustment：
  Cancellation before 2020/10/11 will be accepted and return the full deposit.
  Cancellation before 2020/10/18 will be accepted and return 50% of the deposit.
  Cancellation before 2020/10/22 will be accepted and return 30% of the deposit.
  Cancellation during 2020/10/23~11/01 will not be accepted and cannot be refunded.
• Room Cancellation Due to Force Majeure:
  If the guests encounter any natural disaster such as a typhoon or earthquake either at the hotel or their point of departure during the reservation period and are unable to check-in, please contact the hotel and the clerks will help you with the the room cancellation or booking adjustment.
  The adjustment of the check-in date shall be within 3 months from the former date of stay and shall be limited to one of the available rooms.
• Infurnity is not responsible for the hotel room business. Should you have any requests or issues during your stay, please contact with the hotel staff directly.
• If you have any other questions regarding room reservation, please contact the hotel via Email  [email protected].com.tw

Suite Upgrade Raffle

Fullon Hotel Fishermen’s Wharf provides special upgrade offer price to the suite rooms, including double suite, family suite and Fullon (presidential) suite. Due to the limited offer, we will randomly select a certain amount of suite upgrade application through the raffle system. 

Every suite includes extra living room and a balcony with both sea and city view. The Fullon (presidential) suite has all above plus a mini bar. 

For more information of the suite rooms, please visit the hotel website.

• Raffle Application: 2020/3/02~2020/3/30, If suite rooms are still available after the raffle, we would run another raffle for the rest of the suite rooms.
  
• Raffle Date: 2020/3/31
• Raffle Form: https://forms.gle/8FQK8owTjc5Zm77N6
• Only those attendees who finish the reservation of regular hotel room would be eligible for suite upgrade raffle application. Any applicant who has not finished the room reservation after the raffle application ends will be disqualified.
  
• Please fill in the name of the applicant, desirable suite type and date in the application form. The raffle winner will be notified by the hotel via phone or email.
  
• The hotel will upgrade the raffle winners’ reserved room automatically, thus no need to cancel the original reservation.
  
• The desirable upgrade date of the Fullon (presidential) suite are Friday, Saturday and Sunday night. Applicants could choose either single night or multiple nights upgrade. Other suite types will be upgraded the same date as the original reservation date.
• The raffle winners should pay off the upgrade price in one week. No cancellation, refund or transfer is accepted.
• Please keep the room clean and voice low when hosting any private party or gathering.
• Should you need to purchase drinks or beverages, please contact the hotel for assistance. The hotel does not responsible to the preservation and transportation of your self-purchased drinks and beverages.