room-en

• All attendees who stay at the Fullon Hotel will receive an commemorative Infurnity room key card and door hanger.
• By showing your Infurnity con badge, you will receive a 15% discount at the Arcadia Cafe and Lobby Cafe, as well as a 10% discount at the Chef A-Chi Dimsum Restaurant.
• For online reservations, please pay 80% of the deposit or the full amount at the time of booking. Other promotional offers cannot be applied.
• For manual reservation, please make an 80% deposit or full payment within 7 days after receiving the hotel’s notification. Please also confirm with the hotel via email or phone call once you have returned the confirmation form. If the payment is not made within the deadline, the hotel reserves the right to automatically cancel the reservation without prior notice.
• After paying the deposit for the reservation, if you need to cancel, change any dates, or the number of guests, please contact the hotel before 9/15. After the deadline, only room transfers will be accepted, and the original booker must provide the transferee’s information.
• The reservation plan is a special agreement signed between Infurnity and the hotel. The reservation rules are subject to the announcement of Infurnity and are not governed by individual standard contract terms.
• Residents may check-in after 15:00, and must check-out before 11:00. If checking-in after 18:00, you must notify the hotel by phone, otherwise, the room will not be reserved.
• On the day of check-in, room cancellations are not accepted on-site. If the room is canceled on the day of check-in, the total price of the room will still need to be paid.
• For any additional charges incurred during the stay at the hotel such as extra nights, extra beds, meals, phone bills, etc., they must be settled at the time of check-out.
• The hotel is  smoke-free, and smoking is prohibited throughout the premises, including restaurants, guest rooms, balconies, and public areas. Violators will be fined NT$10,000 in accordance with the Tobacco Hazards Prevention Act.
• Please be mindful of any postings on the room door and avoid damaging the surface or leaving any residue.
• Guests are fully responsible for any damage to hotel facilities and decorations. If there is any situation that causes damage or overly dirties the facilities, the repair and cleaning costs may be charged on the guest depending on the situation (e.g. vomiting NT$5000 per location).
• No selling or charging activities are allowed in the room, including selling alcoholic beverages, food and drink, items, or collecting admission fees. If discovered, an additional fee of NT$30,000 per room will be charged by the hotel.
• According to the Narcotics Hazard Prevention Act, if the hotel discovers anyone suspected of using or possessing drugs in the room, the hotel is obligated to report to the local police agency.
• Please pay attention to your noise level and maintain order when holding small gatherings in the room. If other guests report noise level or other disturbances, or if the operation of the hotel or Infurnity is affected and is verified by the hotel or con staff, the gathering may be canceled and disbanded. Serious cases may affect an offender’s permission to attend Infurnity or stay at the hotel in the future.
• Guests can use leisure facilities for free: Gym, Hot Spring Sauna, Ice Water Pool, Spectacular Swimming Pool, Children’s Playground, and Lohas Exercise Center.

(In compliance with the government’s epidemic prevention policy, during the epidemic, the opening hours of the free leisure facilities depend on the hotel’s actual announcement, please forgive us for any inconvenience.)

• Pets are currently not allowed to stay or dine in the hotel. The hotel only provides a simple pet storage area.
• Guest parking is free. The hotel’s underground parking lot does not have reservations and is first-come, first-served. If full, please go to the 1st parking lot at Tamsui Fisherman’s Wharf for reference. Rate: Weekdays NT$60 and weekends NT$90, per entry. Policy may be changed without notice, on-site guidance takes precedence, pardon any inconvenience.
• Shuttle bus service is free and available by reservation only. Due to the limited number of seats, if the shuttle bus is fully booked, the hotel may reschedule your reservation to a different time or suggest taking public transportation. 
• On-site pricing will take precedence for other goods and services not covered in this policy.
• Special cancellation policy for hotel reservations (due to uncontrollable factors): If the guest’s scheduled stay is affected by a typhoon or earthquake, as announced by the local government, the guest should contact the hotel by phone to confirm changes or cancellation of the reservation. The hotel will make every effort to reschedule the reservation within a period of three months from the original stay date, subject to availability and limited to one rescheduling.
• Once the reservation confirmation is signed by both parties, they are obligated to comply with the terms and conditions. If the guest fails to fulfill their responsibilities, the hotel will not refund the deposit and may seek compensation for any resulting losses.
• By checking in, the guest agrees to allow Fullon Hotel to collect, process, and use their personal data within the scope of business operations and promotion. The hotel will only use the data for marketing purposes, improving service quality, and communicating with customers.
• Reservations obtained through improper means will be canceled.
• Account holders who use improper means to make reservations will be recorded and affect the rights of future reservations.